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Domestic workers must be recognised as workers that are integral to the economic activity of society because of the nature of their domestic work, which allows for household owners to take up employment outside their homes. However their vulnerability lies in their invisibility and alienation from other workers. Without formal unions to represent them, abuse and exploitation in the workplace in terms of work hours, wages and rest periods are considerably higher than workers in other formal sectors. Most domestic workers are women as household work is traditionally attributed as women’s work. Existing cultural, religious and sexual discrimination against women makes these domestic workers more vulnerable to cruel punishment and violence.

This manual aims to assist the leaders of domestic worker groups to come out of a powerless situation by embracing the strength of the domestic worker organisation (DWO) or union. It is an empowering process to be involved in the union’s or organisation’s struggle for recognition of her contribution to the economy. The situation of domestic workers can be improved by building solidarity and strengthening the organisation’s or union’s capabilities.

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